# What an AI receptionist needs to know

Sekreter's setup covers an account, business hours, a transfer person, and FAQs ([sekreter.ai](https://sekreter.ai/)). It does not invent answers it does not have (sekreter.ai). KnowMan is a separate [personal knowledge](https://www.knowman.io/guides/personal-knowledge-base) base that saves articles and links, searches them by meaning, and answers with citations (the personal knowledge base guide).

## What the receptionist setup requires

Sekreter is a Turkish-first AI phone receptionist (sekreter.ai). Its setup covers four items: an account, business hours, a transfer person, and FAQs (sekreter.ai). These are the fields documented as required before the receptionist starts answering calls.

Business hours tell it when the office is open. The transfer person is the human who picks up when a call needs routing to a real voice. FAQs hold the answers the receptionist can give on the spot. Nothing in the source lists services, prices, or cancellation policies as setup fields.

## When it has no answer

Sekreter does not invent answers it does not have (sekreter.ai). It takes a message with the caller's name, topic, and callback request, and reads the message back to the caller for confirmation (sekreter.ai).

It can transfer the call to a chosen person. If nobody answers, it takes a message (sekreter.ai). Every call appears in a panel with one outcome and a short summary and the next action (sekreter.ai).

The source does not document what specific text the receptionist says when a detail is missing. It only confirms the message and transfer behaviors above.

## Who uses an AI receptionist

Sekreter is for any business that employs a secretary, or needs one (sekreter.ai). The first offices named are accounting and financial advisers, real-estate offices, consulting and insurance agencies, and companies whose secretary is overloaded (sekreter.ai).

It also serves owners who answer their own phone while working: clinics and doctors' offices, barbers and beauty salons, repairmen and craftsmen (sekreter.ai). The callers are mid-task, hands busy, on a phone-first day (sekreter.ai).

## A knowledge base for your own questions

KnowMan is a separate tool from Sekreter. It saves articles and links, reads and tags them, [answers questions](https://www.knowman.io/guides/ai-knowledge-base) with citations, and keeps memories (claims, decisions, playbooks) (the personal knowledge base guide).

You import from Pocket, Instapaper, Omnivore, Readwise, Wallabag, or a [browser bookmarks](https://www.knowman.io/guides/best-bookmark-manager-chrome-extension) file. The [browser extension](https://www.knowman.io/guides/ai-article-saver) works in Chrome and is listed on the Chrome Web Store ([the second-brain app guide](https://www.knowman.io/guides/second-brain-app)).

The source does not document any integration between KnowMan and Sekreter. Nothing here says the receptionist reads from KnowMan.

## Connecting AI agents with the MCP server

KnowMan runs an MCP server as a standalone stdio package, `@knowman/mcp`, started with `npx -y @knowman/mcp` (Node 22 or newer) ([the MCP server guide](https://www.knowman.io/guides/mcp-server-knowledge-base)). It also runs as a hosted remote server at https://api.knowman.io/mcp with Streamable HTTP and OAuth or API-key auth ([the knowledge base for AI agents guide](https://www.knowman.io/guides/knowledge-base-for-ai-agents)).

Six tools are available: kb_search, kb_ask, kb_get_item, kb_save, kb_recent, and kb_memories ([the connect any AI to your notes guide](https://www.knowman.io/guides/connect-any-ai-to-your-notes)).

The hosted server was verified with the official MCP TypeScript SDK client. ChatGPT connectors, claude.ai custom connectors, Cursor, and Claude Code against the hosted server have documented redirect URIs but are not claimed as tested here.

## Free and Pro plans

The Free plan includes five Ask questions a day ([give your AI context](https://www.knowman.io/guides/give-your-ai-context)). Pro is $12.99 a month or $99 a year. A 14-day Pro trial needs no credit card.

The MCP server works on both plans: local stdio or the hosted remote server. You can start with the [Free plan](https://app.knowman.io/signup) and upgrade when search volume grows.

## Questions

### What fields does Sekreter's setup include?

Setup covers an account, business hours, a transfer person, and FAQs (sekreter.ai). The source does not document services, prices, or policies as separate setup fields.

### Does the AI receptionist guess when it lacks an answer?

No. It does not invent answers it does not have (sekreter.ai). It takes a message with the caller's name, topic, and callback request, and reads it back for confirmation (sekreter.ai).

### Can AI agents search a KnowMan knowledge base?

Yes. KnowMan runs an MCP server, local over stdio or hosted at https://api.knowman.io/mcp, that AI agents use to search [saved items](https://www.knowman.io/guides/how-to-save-articles) and ask questions with citations ([the MCP server guide](https://www.knowman.io/guides/mcp-server-knowledge-base)).

### Is KnowMan connected to Sekreter?

No documented connection exists between the two products. Sekreter's setup and behavior are described on its own site (sekreter.ai), and KnowMan is a separate personal knowledge base (the personal knowledge base guide).

## Related guides

- [Understand AI knowledge bases through the sources behind an answer](https://www.knowman.io/guides/ai-knowledge-base)

- [What is a personal knowledge base, and how do you build one?](https://www.knowman.io/guides/personal-knowledge-base)

- [What Is a Knowledge Base for AI Agents?](https://www.knowman.io/guides/knowledge-base-for-ai-agents)

- [How to Give Your AI Context from What You Read](https://www.knowman.io/guides/give-your-ai-context)

- [Connect your knowledge base through KnowMan's MCP server](https://www.knowman.io/guides/mcp-server-knowledge-base)

- [Choose a second brain app around the knowledge you need](https://www.knowman.io/guides/second-brain-app)

## More in this topic

- [MCP servers for your AI coding workflow](https://www.knowman.io/guides/mcp-servers-for-ai-coding-workflow)
- [Google Antigravity and your knowledge base](https://www.knowman.io/guides/antigravity-knowledge-base)
- [Microsoft Copilot Studio and your knowledge base](https://www.knowman.io/guides/copilot-studio-knowledge-base)

## Start your own knowledge base

KnowMan Pro is free for 14 days, no credit card ([give your AI context](/guides/give-your-ai-context)). Save your articles, search them by meaning, and get answers with citations. [Create your account](https://app.knowman.io/signup)

[Start free](https://app.knowman.io/signup)

Every new account starts with 14 days of Pro. No credit card.

Source: https://www.knowman.io/guides/what-an-ai-receptionist-needs-to-know